Lync Phone Edition Updates

When using Lync Phone Edition you might want to upgrade to Lync client on these phones when they become available. The distribution method for this is via the network (of course).

The update process is as follows:

  1. Downloaden from Microsoft update;
  2. Upload the update to the Lync Server;
  3. Approve the update;
  4. Auto install of the client software on the device.

Step 1 is to download the appropriate updates when they are available. For the Microsoft Lync Phone Edition for Polycom CX500, Polycom CX600 and Polycom CX300 they can be downloaded here: http://www.microsoft.com/en-us/download/details.aspx?id=23866, but there are also updates available for Microsoft Lync Phone Edition for Polycom CX700 en LG-Nortel IP Phone 8540 or for Microsoft Lync Phone Edition for Aastra 6721ip en Aastra 6725ip.

After downloading the update extract the .CAB file and store this on the local harddisk, for example in c:\download\polycom. Open the Lync Management Shell and enter the following command to import the updates into the configuration:

Import-CsDeviceUpdate –Identity “service:webserver:lyncpool.exchangelabs.nl” –FileName C:\download\polycom\ucupdates.cab

The updates now appear in the Lync Control Panel where they need to be approved.

image

Select the updates you want to approve, click on Action and select Approve.

When Lync Phone Edition clients connect to the network they automatically check if updates are available. If there are updates available, and the client is running idle for x minutes it will automatically update itself. So, there’s no need to take any action. If you want to initiate an update immediately just turn off the phone and turn it on again. It will boot, check for updates and apply the updates.

The updates are stored on the file share that’s created during creation of the Lync topology. If you logon to this (file)server and navigate to the share, you’ll find the updates in C:\LyncShare\1-WebServices-1\DeviceUpdateStore\UCPhone\POLYCOM (for this example).

image

Updates are logged as well and you can find these log files in the directory C:\LyncShare\1-WebServices-1\DeviceUpdateLogs\Server\Audit\imageUpdates and are called RequestHandlerAuditLog_<<servername>>_<<date>>.log.

Before an update is made available on the network you’ll find something like this in the log file:

Logging DateTime,User Name,User Host Address,Device Type,Request DateTime,Mac Address,Serial Number,Vendor,Model,Revision,Locale,Requested<FileName;Version;TimeStamp>[# Seperated for Multiple],Response<Internal FileName;External FileName;Version;TimeStamp>[# Seperated for Multiple]

02-18-2013 16:52:18,j.wesselius@contoso.com,10.10.10.107,UCPhone,18-2-2013 07:52:12,”0004F2963207″,”0004f2963207″,”POLYCOM”,”CX500″,”Rev-4″,”ENU”,cpe.nbt;4.0.7577.4100;25-5-2012 22:20:18,

And a couple of days later you’ll see something like this:

Logging DateTime,User Name,User Host Address,Device Type,Request DateTime,Mac Address,Serial Number,Vendor,Model,Revision,Locale,Requested<FileName;Version;TimeStamp>[# Seperated for Multiple],Response<Internal FileName;External FileName;Version;TimeStamp>[# Seperated for Multiple]

02-21-2013 16:55:17,j.wesselius@contoso.com,10.10.10.107,UCPhone,21-2-2013 16:55:15,”0004F2963207″,”0004f2963207″,”POLYCOM”,”CX500″,”Rev-4″,”ENU”,cpe.nbt;4.0.7577.4372;16-1-2013 00:12:20,

Clearly visible that the client was updated with the update that was installed in the beginning of this blog.

3 thoughts on “Lync Phone Edition Updates”

  1. if you have a copy of the HP 4120 December 2012 cumulative update. 4.0.7577.4366 I would like to get a link to download it.
    I need to roll back to that version in order to fix a nagging issue that was uncovered when I updated to the latest release.
    I have a open case with Microsoft, but they do not offer previous versions of those cumulative updates.
    only the most current one online.
    I had 1 phone with the older version that does not have the issue, but I do not have the CU to import and roll back my phones.
    if anyone has a copy, please reply with a link.

    Like

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