Connecting to remote server outlook.office365.com failed

In a previous blog I explained how to enable MFA for Admin accounts. This is a great security solution, but unfortunately it breaks Remote PowerShell for Exchange Online.
When you try to connect to Exchange Online using the following commands:

$Cred= Get-Credential
$Session= New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/PowerShell-LiveID -Credential $Cred -Authentication Basic -AllowRedirection

It fails with the following error message:

New-PSSession : [outlook.office365.com] Connecting to remote server outlook.office365.com failed with the following error message : Access is denied. For more information, see the about_Remote_Troubleshooting Help topic.
At line:1 char:11
+ $Session= New-PSSession -ConfigurationName Microsoft.Exchange -Connec …
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OpenError: (System.Manageme….RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotingTransportException
+ FullyQualifiedErrorId : AccessDenied,PSSessionOpenFailed

As shown in the following screenshot:

connecting-failed

To overcome this issue, Microsoft has a special Exchange Online PowerShell module that supports Multi Factor Authentication. You can download this from the Exchange Admin Center in Exchange Online by selecting hybrid in the navigation pane as shown in the following screenshot:

MFA-Portal

Click Configure followed by Open to download and start the setup application. Click Install to continue. The Exchange Online PowerShell module will be automatically installed in seconds and when finished it will automatically open a PowerShell window as shown in the following screenshot:

EXO-PSSession

You can now use the Get-EXOPSSession -UserPrincipalName admin@tenant.onmicrosoft.com command to logon to Remote PowerShell. A separate windows will be opened requesting your tenant credentials, followed by the MFA option you’ve configured.

If all is entered correctly the Remote PowerShell for Exchange Online is opened with MFA enabled.

 

One thought on “Connecting to remote server outlook.office365.com failed”

  1. Agonizing crawl for days on this, even trying to match the Module V2 puzzle piece to older PS commands for Exchange…and all it ends up being is the installer not liking Google Chrome.

    The installer worked flawlessly in IE11. Now I can manipulate groups in the Office 365 Exchange Server remotely. Thank you!

    Like

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s